works but dont believe the hype
so out of the box this unit works. it has several issues all revolving around software. first issue is the TOU and cost savings settings on the unit. if you are using this as a grid assistted system (plugged into an outlet for charging from the grid) it will prioritize that above all else. no matter how you configure the settings it will always pull maximum wattage from the grid to keep the batteries at full capacity. even when you have surplus solar it will limit solar input to prioritze grid charging. second issue is cell balancing. this is what led to the battery warranty issue i had. it will run one battery to 0 while all others will have 70-80 percent left. they have done several updates and it has gotten better but still has as much as 40-50 percent difference between batteries. also the loss is way underlisted. i am seeing as much as 5 kwh per day loss under 15-20 kwh per day draw. standby with no draw is around 2-3kwh per day. batteries are listed at 6100wh but real world i see around 4-5kwh. then once you set the 10-90 chrage discharge limit you have about 3kwh usable battery
Seller review · Seller
Delivery: On time
the buying experience was overall good. customer service has been excellent in the three instances that i have needed it. first instance was a shipping delayed issue and after 24 hrs they sent another product. two weeks later the original finally arrived and they told me to keep both. second issue was a promotional discrepency and they corrected it immediately. third was a warranty issue and it was corrected with new product at my house in less than 2 weeks.
