Privacy Policy

Updated November 10, 2026

This policy explains what personal information Charged Reviews collects, why, who else handles it, how long it is kept and how to use your rights. Our Cookie notice lists every cookie and browser storage item, and the Terms and Conditions cover contributions and moderation.

Who we are

Charged Reviews is operated by Charged Reviews LLC, a limited liability company in Wyoming, USA, which decides how your personal information is used. Privacy questions and requests go to privacy@chargedreviews.com.

What we collect

From you, when you register. Your email address and, if you choose a password, that password are held by our sign-in provider, Supabase, in the United States. A sign-in with Google or DIY Solar Forum does not give us that service’s password. On our own side we keep your username, the profile text and forum profile link you choose, your policy agreement, points, saved products, the price alerts you set (the product, the kind of alert and, for an alert at a price you choose, that price), the notices those alerts produced, your notification choices (which kinds of notice you switch off for every saved product, and for one saved product whether notices are on, which kinds you want, what counts as a price drop for it, and whether you say you own it or want it), for each saved product the partner-store price when you saved it or, if none could be read then, the first partner-store price we read after, with its date and the time we last compared the product’s prices for you, the notifications we showed you (the product, the kind, a short title, a link to a page on this site, the date and whether you opened it), saved systems and helpful votes, the products in My system, whether you turned on My system notices of lower prices and of safety or recall notices, and the time we last compared the prices of those products for you, and your display settings, such as color theme, your choice of US, metric or both units, your choice of Basic or Expert, and the listed-sellers filter. A manufacturer account also records the company it acts for.

From Google, when you choose Sign in with Google. We receive the account id Google assigns to you, your email address, and whether Google says that email is verified. We do not receive your Google password. We do not request your contacts, files, mail, or calendar. We store the Google account id so we can sign you in again. We do not use this data for advertising and we do not sell it.

From DIY Solar Forum, when you choose Sign in with DIY Solar Forum. We receive the forum user id, the forum username, and the email address on that forum account if it has one. We do not receive your forum password, your posts, or your private messages. We store the forum user id so we can sign you in again.

If you write a review without an account, we collect the name you want shown, the review, the ratings, and your email address. We use the address only to send you one message to confirm the review. The address is not shown. We collect photos only if you tick the box to show them.

Searches. When you use the search box, we count the words that were searched for and how many times each was searched on a given day. This is used only to make our search work better, for example to fix searches that find nothing. It is not linked to you: we do not store who searched, your address, account, browser or the page you came from, and we drop any search that looks like an email address, a phone number or a long run of digits before counting. To keep a search's words only when at least three different people searched for them on the same day, we make a code from your network address and browser with a key that changes every day; the code is used only for that count, is never stored with the words or with anything else about you, and is deleted with the key at the end of the day. If your browser sends a Global Privacy Control or Do Not Track signal, no code is made.

From you, when you contribute. Reviews (the name shown on the review, title, text, ratings, purchase and installation dates, seller, warranty experience, any incentive you disclose, and an optional contact address) and reviews of a store, an installer, a solar-quote company or a maker as a company (the name shown, title, text, a star rating, the month of your experience, how you dealt with the company, any incentive or relationship you disclose, and an optional contact address), reports of incorrect information, product suggestions, removal requests and the moderation history of each. Optional uploads: a purchase receipt and a serial number photo (both needed for a verified review), exported system data and system photos. Votes on deals and reports that a deal has ended. A vote is an up-vote on one deal; a report says that the offer on one deal is no longer available at that price. We keep your account number, which deal and offer it was about, and when you made it. You can vote on a deal once and take your vote back, and report a deal once. Deals you send in: the product, the store, the price, the link, an optional end date and the staff decision on it with any note we leave you.

Phone numbers. Phone verification is not currently offered, and we do not collect phone numbers. See Phone verification.

From your browser and connection. Your IP address reaches Cloudflare and our server with every request, as it does for any website. We do not store it: abuse limits keep a one-way digest of it for up to two days, and the visitor counter keeps only per-minute totals. When a page fails to load or a script error occurs, your browser tells our server what kind of failure it was and which type of page it happened on, and for a page that did not open, which type of page was asked for, how far the request got and the class of its status code. No personal information, page address or text you entered is included, and nothing is stored beyond our server log and a count per minute that is deleted after an hour. A click on a seller link is counted per seller, product and kind of page per day, with no address, account or other identifier. The kind of page is one of a short fixed list (the home page, a product page, a category list, search results, the deals page, a brand or distributor page, the system builder, a comparison, or other); we never record the address of the page, what you searched for, where you came from or which link position you used. When a page on the DIY Solar Forum shows a product image from this site, your browser requests that image from us. We receive your IP address, your browser's description, and which product was requested. We also receive the forum's site address, and the page address if your browser sends it. We do not receive your forum account, username, or posts, and your sign-in cookie is not sent with the request. We use it to deliver the image and to operate the site, as with any other request. It sets no cookie and is not used for advertising.

How pages are used. A small script on our own pages measures how pages are used, so we can fix and improve the site. Each page view sends one message with only these things: the type of page (the home page, a product page, a comparison, the deals page, search results, a brand or distributor page, the system builder, a learning page, an account page with no detail, a list of one category such as batteries, inverters or panels, or other), never the address of the page, a product or anything searched for; how long the page was open, in time bands; how far down it was scrolled, in bands; how many links of each kind were clicked (a seller link, another outside link, a link inside the site), never where they led; the width of the screen, in bands; the kind of device (phone, tablet or computer); and the country, never a region or city. A country with fewer than 20 page views that day is counted under “other”. We do not store your IP address or your browser’s description, and we do not record who you are: no account, name, email address or visitor number, and nothing is joined to your favorites, reviews or alerts. The script sets no cookie and uses no browser storage. It sends its message without your cookies, so not even your sign-in cookie goes with it, and it sends nothing at all if your browser sends a Global Privacy Control or Do Not Track signal. The messages are added to daily counts and are not kept as separate records. Until a count is added to our database, which takes a few hours, it sits in Cloudflare’s storage for our Worker; if that is delayed it is deleted after about 48 hours, and in any case within two days, and Cloudflare uses it only to provide that service to us.

We also use Cloudflare Web Analytics to watch page speed and site health. Its script sends Cloudflare the page address, the page you came from, your browser’s description and how long the page took to load. It sets no cookie and uses no browser storage, and it runs whether or not your browser sends a Global Privacy Control or Do Not Track signal. Neither our script nor Cloudflare’s runs for visitors in the European Union, the European Economic Area or the United Kingdom, as Cloudflare locates them.

The system builder. What you describe in the system builder (your space, ZIP code, appliances, string layout, the coldest temperature you enter and parts you already own) is kept in the builder’s web address after the “#” sign, in your browser. Browsers do not send that part of an address to us, so it is not in our server’s or Cloudflare’s request logs. Some requests carry part of it, without your name or account: to suggest panels that fit your space, the builder sends your areas’ measurements; to list batteries and inverters that fit, it sends your targets, your electrical service and your system voltage; to show sun data for your area, your browser looks it up in a table it downloads, using the first three digits of your ZIP code; your ZIP code is not sent to us. A link you copy includes your ZIP code, appliances and owned parts only if you tick “Include my location, appliances and equipment in the link”. We do not log any of these details.

From other people. A person who asks us to remove a review that they believe contains their personal information gives us their contact address and reason. We do not buy personal information and we do not collect it from data brokers.

How we use it

  • To run your account, sign you in and send account emails.
  • To sign you in with Google or with DIY Solar Forum when you choose that button.
  • To publish, moderate and verify reviews and to act on reports, suggestions and requests.
  • To show you, on your account page, a notice when a store we list meets a price alert you set. An alert uses only the product and the condition you chose; we do not send alerts by email and we do not use them to build a profile of you or for advertising.
  • To show you, on your account page and as a number in the page header, a notification when something changes on a product you saved: a partner store lists it for less than the partner-store price when you saved it or, if none could be read then, the first partner-store price we read after (any drop, or a percent below it, as you choose), or at or under a price you choose (that choice does not use the earlier price), a new manual or other document, a correction to the record, or a safety or recall notice recorded on it with its source. When you save a product, these four kinds are on until you switch them off, for every saved product or for one; this includes products you saved before notifications began. We compare prices when you visit the site, not in the background, and we use partner-store prices only, never an Amazon price. A new owner review is shown only when you turn it on for that product, and the notification says only that a review was published, never what it says or who wrote it. A kind you switched off does not arrive. We store whether you say you own a product or want it so that we can show you that choice; we do not check it, and it does not change which notifications you get. We do not send notifications by email, text message or push, and we do not use your choices or the prices we kept to build a profile of you or for advertising.
  • To show you, on your account page and as a number in the page header, a notification about a product in My system, only if you turn it on: a partner store lists it at least 10 percent below that store’s own price over the last 90 days (its median), or at least 10 percent below the price that store showed before; or a safety or recall notice is recorded on it with its source. Each of the two is off until you turn it on, and you can turn it off again. They cover the products in My system on your account, including ones you add later, and stop for a product when you remove it from My system. A list kept only in this browser gets none. A product that is also one of your saved products gets one notification per change, and switching a kind off for a saved product does not switch off a My system notification you turned on. We compare prices when you visit the site, not in the background, and we use partner-store prices only, never an Amazon price. We do not send these by email, text message or push, and we do not use them to build a profile of you or for advertising.
  • To show up-vote counts, to sort deals by newest and by trending (recent seller-link clicks, which we count per seller and product per day with no account or other identifier, up-votes and how recent the deal is), and to check a reported deal again for stock and price. Reports never remove a deal by themselves: they raise a flag and trigger a new automatic check, and an administrator can set or clear the flag.
  • To check the deals members send in, to show the ones staff approve, and to give points for an approved deal and for votes on it from other members.
  • To limit abuse, spam and repeated accounts, and to keep the site secure.
  • To find and fix faults on the site.
  • To count which products and kinds of page lead readers to sellers, so we can improve the site and show which products are popular.
  • To measure how pages are used, in counts that cannot be tied to you, so we can find pages that fail readers and improve the site.
  • To meet legal obligations and to answer legal claims.

We do not use personal information for advertising and we do not build profiles of readers.

Legal bases (EU and UK). Running your account and publishing your contributions is necessary to provide the service you asked for. Abuse limits, security, fault reports and moderation rest on our legitimate interest in a trustworthy site that cannot be flooded with fake accounts. Measuring how pages are used, in counts that cannot be tied to you, rests on our legitimate interest in understanding and fixing the site; you can object, and nothing is stored on your device for it. Public system photos rest on your consent, which you can withdraw. Records we must keep rest on legal obligation. Showing you a notification about a product you saved, including a lower partner-store price than the partner-store price when you saved it or, if none could be read then, the first partner-store price we read after, or a price at or under one you chose, is part of the service you asked for; you can switch each kind off, which is how you object to it, and a new owner review is shown only when you turn it on for that product. A My system notification is shown only after you turn it on, and you can turn it off at any time. Signing in with Google or DIY Solar Forum is part of the account you asked for.

What is public

An approved review shows its text, ratings, delivery timing, disclosed incentives, verification status and any photos you chose to share. An approved review shows the store name the member gave. A named review also shows your username, profile and points. An anonymous review shows none of them, and the account stays linked privately for moderation. Image metadata is removed from public photos. Receipts, serial number photos, exported system data, your email address and any contact address you give are never public.

A review written without an account shows its text, its ratings, and any photos you chose to show and we approved. The public line is “Guest - ” followed by the name you gave, after the name check and after approval. If we hide the name, it shows Guest and no personal name. It shows no email address, no profile and no points, and it is not a verified purchase. A connection you describe is shown with the review.

A review of a store, installer, quote company or maker (a review of a maker is about it as a company, such as its customer service or warranty support, not about a product) shows its text, rating, month of the experience and disclosed relationship, and the same name rules as a product review (a named review shows your username, profile and points; an anonymous one shows none of them). A company’s page shows a star average only once it has three approved reviews. Such reviews carry no receipt or photo, so they are labeled as not verified. Companies cannot reply on the page.

An approved member deal shows the product, the store, the price, a link to the store and that a member found it and staff checked it. It never shows who sent it. Your points stay on your own profile as they do for any other contribution.

Deals show how many members voted for them and, once enough members have reported a deal as ended, an “expiry reported” label. Who voted or reported is never shown to anyone but our administrators.

Who else handles it

These service providers handle personal information for us. Each receives only what it needs to provide its service to us.

  • Supabase: sign-in, account records and the site database, in the United States.
  • Cloudflare: network, website hosting, private and public file storage, the “I am not a robot” check, and, until they are added to our database, the counts of how pages are used.
  • Hetzner Online: the server we are moving the site to, in Hillsboro, Oregon, United States. Before the move it may hold an encrypted copy of the site database and uploaded files, used only to test the move and deleted within 7 days of each test.
  • Postmark: delivers account emails such as confirmation and password reset messages, and the one message that confirms a review written without an account.
  • OpenRouter: sends review and report text, and the text of the first pages of uploaded documents, to automated models that flag problems for a human moderator. We set it to use only model hosts that don’t keep or train on what they’re sent. See Automated review checks.
  • Discord: alerts our moderators to new items in the private moderation queue. An alert carries the item type, the product and the title of a review or report, and never an email address, account name or private evidence.
  • Google: signs you in when you choose Sign in with Google. Google already holds your Google account. We receive only the fields listed under What we collect.
  • DIY Solar Forum: signs you in when you choose Sign in with DIY Solar Forum. The forum is a separate website at diysolarforum.com. The same owners run it. We receive only the fields listed under What we collect.

Videos connect to YouTube only when you choose to load them, and seller links open the seller’s own website; each has its own privacy policy. Google and DIY Solar Forum have their own privacy policies for the accounts you already have with them. We may also disclose information when the law requires it, to protect people from harm, or as part of a sale or reorganization of the business, in which case this policy continues to apply to it.

No sale and no sharing for advertising. We do not sell personal information and we do not share it for cross-context behavioral advertising, and we have not done so in the past twelve months. We have no advertising partners.

Cookies and analytics

The site uses cookies only to keep you signed in and to complete account confirmation and password resets, and browser storage for your preferences (your color theme, your choice of US, metric or both units for lengths, weights and temperatures, your choice of Basic or Expert, the listed-sellers filter, and the products in My system), unfinished review drafts and, in the tab you have open, the time of the last price comparison for your saved products and, on the sign-up page, the email address you typed. We read your browser’s language list in your browser only, to start with US or metric units until you choose; it is not sent to us. When you are signed in, your units choice is also kept on your account. When you are signed in, your choice of Basic or Expert is also kept on your account. When you are signed in, the products in My system are also kept on your account. One script of ours measures how pages are used (see What we collect); it sets no cookie, uses no browser storage and sends nothing if your browser sends a Global Privacy Control or Do Not Track signal. Cloudflare Web Analytics also runs, for page speed and site health (see What we collect); it sets no cookie and uses no browser storage. Neither script runs for visitors in the European Union, the European Economic Area or the United Kingdom. Cloudflare, our network provider, measures traffic on its own side of the connection: how many requests arrived, what status they were answered with and how long they took. That takes place before the page reaches you, sets no cookie and uses no browser storage. When you follow a link marked Paid link, the seller or its affiliate program may set its own cookie on its own website; we do not set or read that cookie. Details are in the Cookie notice.

Automated review checks

Reviews and reports may be screened by an automated model, through OpenRouter, using only model hosts that don’t keep or train on what they’re sent. It reads the submitted text and public product data to flag spam and policy problems for a human moderator; it decides nothing on its own. Private evidence such as receipts is not sent to it: that switch exists, is off, and this paragraph will change before it is ever turned on.

A review written without an account is screened the same way. The model reads the review text. It does not read the email address and it does not read any photo sent with that review. A person decides whether the review is published. We do not send a photo to a model unless this policy names that use. The same domain check may compare the domain of the address in memory. The flag stores the matched company’s name and the host we already list for that company. It does not contain the address or the domain from the address.

When you submit a review, we also compare the domain of your account email address with the websites of the product’s manufacturer and of the sellers we list. A match is shown to moderators as a possible manufacturer or seller account, with that company’s name and web address. The flag does not contain your email address. A moderator decides what happens to the review.

Verification receipts and serial number photos

When you ask for a verified review you upload two files: a purchase receipt, as a photo or a PDF, and a photo of the serial number label or plate on the product. Photos are converted to a resized copy with their metadata, such as location, removed; a PDF is kept as you uploaded it after an automatic safety check. You may black out anything on the receipt that is not needed to show the purchase, such as card numbers, your address or other items on the order. The receipt and the serial number photo are used only to check that you own the product, they are seen only by an administrator, the serial number is never published, and both are deleted automatically from private storage once the review has been checked, whether the review is verified or rejected. We do not ask you to type the serial number. What is kept afterwards is the decision itself: its outcome, when it was made and which administrator made it, together with a one-way digest of the receipt that lets us notice the same receipt being submitted again. That digest cannot reproduce the receipt. System photos you have consented to show publicly are not part of this and are not deleted.

Documents you upload

When you submit a document we keep the PDF file, its one-way digest, its file name, the source you state (and the link, if you give one), the product page you sent it from, and your account. The file stays in private storage, seen only by moderators and administrators, until one of them approves it. An approved document is published unaltered on the product pages it belongs to, marked “Uploaded by” with your username and the source you stated; staff may publish it without your link. To match a document to products, the text of its first pages is read by an automated model at a provider set not to keep or train on it; your account and your stated source are not sent to it, the model decides nothing, and a person reviews every upload. A document that is not approved, or that is later withdrawn, stays in private storage, seen only by staff, until you delete your account or ask us to delete it. Please upload product documents only, not anything with personal details.

Phone verification

Phone verification is not currently offered. We do not ask for a mobile number, we do not send text messages, and a phone number is not needed to post.

In September 2026 the step was offered as an optional part of the account page. If you completed it then, we did not store your number. We keep a one-way fingerprint of it, which cannot be turned back into a number, and its last two digits, until you delete your account. They are never shown publicly and never attached to a review. A number that was entered but never confirmed is forgotten within 30 days. The verification text was delivered by Pingram, which received the number and the text of the message and nothing else about you. Mobile numbers and text message consent were never shared with or sold to third parties or affiliates for marketing purposes.

The “I am not a robot” check

Writing or editing a review, reporting incorrect information and suggesting a missing product always show a Cloudflare Turnstile check. Registration, resending a confirmation email and uploading documents can show one too; the Cookie notice says which of those forms have it switched on right now. It does not use cookies or browser storage, we do not receive anything it collects, and nothing about the form you are filling in is sent to Cloudflare: only the check’s own token and your IP address, which Cloudflare already sees as this site’s network provider. On a form where the check is off, your browser does not contact it at all.

How long we keep it

  • Account, profile, points, saved products, price alerts, notification choices, reference prices, saved systems, the products in My system and votes: until you delete the account.
  • The Google account id, and the forum user id and username used for sign-in: until you disconnect that sign-in or delete the account.
  • Price alert notices: 90 days, or until you delete the account.
  • Notifications we showed you: the newest 200, and for no more than 90 days, or until you delete the account.
  • Notification choices, the reference price of a saved product with its date, and the time we last compared its prices: until you remove the product from your favorites (they go with it) or delete the account.
  • My system notification choices: until you delete the account. The time we last compared the prices of a product in My system: until you remove it from My system or delete the account.
  • Votes and deal reports: deleted with your account, and in any case 90 days after the deal they belong to has ended; after that only the totals for that deal remain.
  • Deals you sent in: deleted with your account, whatever their state.
  • Daily counts of search words: 90 days. Monthly totals of searches made at least 5 times in a month: 2 years.
  • Daily counts of how pages are used: 400 days. Monthly totals made from them: 2 years. A count waiting in Cloudflare’s storage to be added to them: about 48 hours, and in any case within two days.
  • Verification receipts and serial number photos: until the review has been checked.
  • Uploaded documents that are not published: until you delete your account or ask us to delete them. See Documents you upload.
  • IP address digests used for abuse limits: up to two days.
  • An unconfirmed phone number fingerprint: up to 30 days.
  • Published reviews, reports and moderation records: kept as part of the public record and the correction history, as described under Deleting your account.
  • A review an administrator removes from public pages: kept privately, seen only by administrators, with who removed it, when and why, so the removal can be checked or reversed, until you delete your account.
  • A review written without an account: we keep the email address only to send the confirmation message. We delete it when you use the link, when you delete the submission, or 14 days after you submit if you never confirm, whichever comes first. The confirmation link expires 24 hours after we send it, and a new message replaces the previous link. We keep a one-way digest of the address so that one address can review a product once. We delete that digest when the review is removed, and we delete it with an unconfirmed submission. An abuse counter may keep that digest, or a one-way digest of the network address, for up to two days after that. We do not keep the network address itself, and we do not keep either digest for the life of the product. An unconfirmed review and its photos are deleted with the submission. We limit how many of these messages one address can receive in a day.

Anything without a period above is kept while the account or record it belongs to exists, and you can ask us to delete it sooner.

Deleting your account

You can delete your account yourself on the Security tab of your account: type your username and your current password and it is deleted at once. You can also email privacy@chargedreviews.com, and an administrator deletes it after confirming the request came from you. We acknowledge an emailed request within 10 days and answer it within 30 days (45 days for California requests). Deleting removes your account record, profile, sign-in email and password, phone verification record, points, saved products, price alerts and their notices, notification choices, reference prices and the notifications we showed you, saved systems, the products in My system, your My system notification choices, helpful votes, deal votes and deal reports, deals you sent in, unpublished reviews, the private receipts and photos you uploaded, and the documents you uploaded that were not published. The confirmation screen lists what was removed and what was kept; it is not emailed. If removing your sign-in details or a stored file does not finish straight away, the account is already closed and cannot be signed in to, and an administrator completes the removal. Some records outlive the account: published reviews are kept and shown as “Anonymous” unless the law requires removal; a document you uploaded that was published stays on its product pages, without your username, file name or link; reports you sent are kept without your name or contact details; the moderation and audit record of each decision (what changed, when, and by whom) is kept so that decisions can be checked, though for a removed review, or an edit that was never published, it keeps only when it changed and by whom, not the text; your username stays reserved so that nobody else can use it; a one-way digest of any verification receipt is kept so the same receipt cannot be reused; and a record that the deletion was carried out is kept without your contact address. These records point to a closed account number that no longer leads to your name, email address, phone number or any image. Encrypted backups made before the deletion can still contain a copy until they are replaced. The one-way phone fingerprint described above is deleted with your account.

Your rights

Wherever you live, you can ask us for a copy of the personal information we hold about you, in a common machine-readable format where you gave it to us; ask us to correct it; and ask us to delete it. You can change your username and profile text in your account yourself. We never treat you differently for using a right.

EU and UK. You can also object to processing based on our legitimate interest, ask us to restrict processing, withdraw a consent at any time without affecting what was done before, and complain to your data protection authority.

California and other US states. You have the right to know what personal information we collect, use and disclose, and to have it deleted or corrected. The categories we collect are identifiers (email address, username, the IP address your browser sends), account log-in credentials, commercial information (a purchase receipt you upload for verification, and for a product you saved, the partner-store price when you saved it or, if none could be read then, the first partner-store price we read after), photos you upload, the content of your contributions, and your notification choices and the notifications we showed you (which kinds you switch on or off for products you saved, what counts as a price drop for them, whether you say you own or want a product, whether you turned on My system notifications, and the notices themselves), and internet activity in counts that are not tied to you (page type, time on page, scroll and link-click bands, device kind and screen-width band) with the country as approximate location, never a city or an address. They come from the sources and serve the purposes described above, and are disclosed only to the service providers listed above. We do not sell or share personal information, so there is nothing to opt out of, and we use your log-in credentials only to sign you in. An authorized agent can make a request for you with your signed permission. If we decline a request, we tell you why, and you can appeal by replying to that answer; we decide an appeal within 60 days.

How to make a request

Delete your account on the Security tab of your account. Ask for one of your reviews to be anonymized or withdrawn with the “Request removal” control on your reviews. For anything else, including a copy of your information or a correction, email privacy@chargedreviews.com. To protect your account we answer from, or ask you to confirm from, the email address on the account. We acknowledge a request within 10 days and answer it within 30 days, or 45 days for California requests; if we need longer, as the law allows, we tell you why within that time.

To delete a review written without an account that is not public yet, use the delete link in the confirmation message. That link works for 24 hours. If that link has expired and the review is not public yet, writing to privacy@chargedreviews.com deletes the submission, including its text and photos. A guest with no account writes to privacy@chargedreviews.com. We do not require an account for that request. We acknowledge it within 10 days and answer within 30 days, or 45 days for a California request. Once the review is public, a deletion request takes the name off and the review shows as Anonymous. The text stays unless the law requires removal or a moderator removes it for a recorded moderation reason. Approved photos stay unless you ask for those photos to come down or the law requires removal. If we learn you were under 18, we delete the review and the photos.

Children

You must be at least 18 to register, and the site is not directed to children. If we learn that an account belongs to someone under 18, we delete it. A parent or guardian who believes this has happened can email privacy@chargedreviews.com.

You must be at least 18 to write a review. If we learn that a review or its photos came from someone under 18, we delete the review and the photos.

International transfers

Charged Reviews LLC is based in the United States, and our database and sign-in provider are in the United States. If you use the site from another country, your information is transferred to and processed in the United States, where data protection law may differ from yours. Text sent for automated checks may be processed by model hosts outside the United States.

Security

Connections to the site are encrypted. Passwords are held by our sign-in provider, not in our own tables. Receipts, serial number photos and exported system data are kept in private storage that only administrators can open, and sign-in cookies cannot be read by scripts on the page. No system is perfectly secure.

If something goes wrong. If we learn that personal information has been exposed, we will tell the people affected by email without undue delay and within any period the law sets, say what was exposed and what we are doing about it, and notify the authorities where that is required.

Changes

When this policy changes, the date at the top changes with it.

Contact

Privacy questions and requests: privacy@chargedreviews.com. Copyright and other legal notices: legal@chargedreviews.com. Everything else: support@chargedreviews.com.